Author: Mary Blackwell

Companies are familiar with the archives of emails from their employees. The archived mail trails have assisted businesses respond to legal eDiscovery requests made by authorities and courts which regulate businesses. But the reach of communication has increased, and the current epidemic has resulted in an increase in the demand for new channels of communication. Mobile communications are now playing crucial roles both in the public and private sectors. Instant messaging apps for mobile devices (IM) that allow voice calls, text messages chats or chats, as well as voice calls, are available through mobile phones. Alarmingly, mobile phones are becoming more popular within…

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